Order the wrong size? - you have a whole three months (90 days) to return the order to us. No need to fill in forms or ask us for a Returns Number, it's hassle-free, just send it back!
Don't forget; we're always here to answer any queries you might have about returning your order.
How to Return
- Place your Order Slip into the mug. (one of the mugs if it's a multi mug order)
- Secure tightly and stick returns label to one side.
- Post back to us.
That's it; we'll refund you automatically once the order arrives at our warehouse.
ImportantIf your order is damaged, then please contact us as we don't require broken mugs to be returned.
You will be automatically refunded via your original payment method once we have received and processed your return. It can take up to 5 working days to process your refund; it may take longer to appear in your payment account.
If your order didn't contain an unpaid returns label then you can use the address below.Order Returns
Unit 3, 202 Pershore Road South